Return & Refund Policy

At Rajwadi Rang, every product is carefully inspected before dispatch. Since many of our products are handcrafted, stitched, customized, or made-to-order, please read our policy carefully before placing an order.

Order Cancellation Policy

• Cancellation requests will be accepted only if made within 24 hours of placing the order.

• Orders that have already been processed, stitched, customized, packed, or shipped cannot be cancelled.

• Orders placed during festive sales, special promotions, clearance sales, or limited-edition collections are not eligible for cancellation.

No Return / No Refund Products

The following products are not eligible for return or refund:

• Rajputi Poshak

• Stitched Poshak

• Customized or Made-to-Order Products

• Altered Products

• Personalized Products

• Products purchased during Sale or Clearance Offers

• International Orders

As these products are prepared specifically for customers, returns and refunds cannot be accepted once the order has been processed or delivered.

Size Exchange Policy

• Size exchange requests may be considered only for eligible stitched products and subject to stock availability.

• The request must be made within 24 hours of delivery.

• Customers are responsible for both forward and return shipping charges related to size exchanges.

• Customized or specially stitched products are not eligible for size exchange.

Rajwadi Rang reserves the right to approve or reject exchange requests after inspection.

Return & Replacement Policy

Returns or replacements will only be considered in the following cases:

• Wrong product delivered.

• Product received in damaged condition.

• Product has a manufacturing defect.

Mandatory Requirements

To raise a claim:

• The issue must be reported within 24 hours of delivery.

• An uninterrupted parcel opening video is mandatory.

• The video must clearly show:

  • The sealed package before opening.

  • The shipping label.

  • The complete unboxing process.

  • The damaged, defective, or incorrect item.

Claims without a parcel opening video will not be accepted.

Clear photographs and order details may also be requested for verification.

Product Variations Disclaimer

The following shall not be considered defects:

• Slight variation in color due to lighting, photography, or screen settings.

• Minor differences in embroidery, handwork, prints, or fabric texture.

• Handmade or artisan-crafted finishing variations.

• Slight measurement variations within standard industry tolerance.

These variations are natural characteristics of handcrafted ethnic wear and do not qualify for returns, exchanges, or refunds.

Refund Policy

• Orders successfully delivered and accepted by the customer are not eligible for refund.

• Refunds will only be issued if:

  • A damaged product is confirmed.

  • A manufacturing defect is confirmed.

  • A wrong product is delivered and replacement is unavailable.

Refund Timeline

• Approved refunds will be processed within 7–10 business days.

• Refunds will be credited to the original payment method used during purchase.

• Shipping charges, COD charges, customs duties, taxes, and other service charges are non-refundable.

International Orders

• International orders are not eligible for return, exchange, or refund.

• Customers are responsible for any customs duties, taxes, or import charges imposed by their country.

Contact Us

For cancellation, exchange, replacement, or refund-related queries, please contact us within 24 hours of delivery:

Rajwadi Rang

Email: rajwadirang@gmail.com

Phone / WhatsApp: +91-9876543210

Our team will review your request and provide an appropriate resolution as per the policy.